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Sunnyside Surgery Patient Participation Group

In January 2011 Sunnyside Surgery set up its own Patient Participation Group (PPG) in line with the guidelines from the PPG national association (www.napp.org.uk).  One of the members, Alan, writes:

“A note appeared in a Surgery newsletter about the formation of a Patient Participation Group. Some of us expressed an interest and were invited to join and attend the first meeting.  I certainly didn’t know quite what to expect but found the Group consisted of eight patients, representatives of the doctors and surgery staff. We soon decided that the aim of the Group would be to make suggestions to improve information and services to patients and achieve the highest possible quality of patient care”. 

After a few meetings we agreed our Terms of Reference which includes the following mission statement:

  1. Help patients to take more responsibility for their health.
  2. Contribute to the continual improvement of services and quality of care.
  3. Provide practical support for the Practice and help implement change.
  4. Foster improved communication between the Practice and its patients.

Click here for the full document.

In order to give patients a voice, contribute to Practice policy, and provide feedback, the first activity the group decided to work on was to produce and trial a questionnaire to be circulated to a sample of patients in the autumn of 2011.  Patient surveys have been carried out each year since then. Please click here to view all our survey reports.

Our 6-weekly meetings have been friendly discussions and a new notice board in the waiting area gives details of membership of the PPG and information on how all patients can become involved. Click here to access the notes from our meetings and to see the kinds of activities we engage in.

Membership of Sunnyside Surgery Patient Participation Group

We are currently looking at ways to increase the Group’s membership, especially in the younger age groups, but are aware that it is not always convenient for people to find the time to attend regular meetings.  We are therefore also setting up an email group so that members can contribute to the PPG from the comfort of their own home. 

You would be sent agendas, meeting notes and be included in any Group email circulations so you will have the chance to be involved in discussions regarding proposed changes and improvements.
 
If you would like to join our Patient Participation Group, please print off the form below, add your details and return to the Surgery. 

Click here to download the Patient Participation Group application form. 

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